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iPhone 12 Pro Max Cannot Charge and Stuck at Apple Logo

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An iPhone 12 Pro Max that won’t charge and remains stuck at the Apple logo is a repair technician’s challenge. This issue arose after a screen replacement, leading to motherboard problems. This detailed guide explores the troubleshooting process, identifies the root cause, and outlines the steps to replace the defective USB chip.

iPhone 12 pro max

Device Details

Model: iPhone 12 Pro Max

Announced: 2020, October 13

Defect Phenomenon

  • The original screen was damaged and has been replaced with a new one.
  • After a few days of use, the phone stopped working and could not be booted. 
  • Connected it to the charging cable, but there was no response.

Troubleshooting

Disassemble the phone and apply a sticker to the Face ID module.

01 Protect the Face ID module with a sticker

Initial Inspection

Face ID Module: Protected with a sticker before disassembly.

Motherboard:

  • No signs of previous repairs or water damage.
  • No physical deformation.

Everything looks fine.

Boot Current Check

  • Connected the motherboard to a DC power supply and observed the current curve.
  • The boot current remained fixed at 400mA, suggesting chip damage.

Thermal Imaging Analysis

  • Separated the motherboard layers using a heating platform.
  • Supplied power and used thermal imaging to locate overheating.
  • Identified the USB chip as the source of excessive heat.
02 The USB chip get hot

Repair Process

USB Chip Removal

  • Removed the defective USB chip using a hot air gun and tweezers.
  • Worked quickly to avoid impacting the nearby Power Management Unit (PMU).
03 Then remove the chip with the tweezer and hot air gun

Pad Preparation

  • Cleaned the pads with solder flux and solder wick.
  • Ensured the pads were smooth for optimal chip connection.
04 Solder it back to the motherboard

Chip Replacement

  • Re-balled the new USB chip to ensure all solder joints were intact.
  • Soldered the chip onto the motherboard with precision.

Recombine Motherboard Layers

  • Reassembled the motherboard layers using a heating platform.
05 then we can recombine the two layers of motherboard with heating platform

Testing

Boot Current Check

Verified that the boot current returned to normal after USB chip replacement.

iPhone 12 Pro Max Cannot Charge

Functional Testing

  • Assembled the phone and tested charging functionality.
  • Conducted additional tests to ensure all functions were working correctly.

Final Outcome

The iPhone 12 Pro Max was successfully repaired. The phone now charges normally, boots without issues, and retains full functionality.

Key Takeaways

  1. Precision Tools: Use thermal imaging to pinpoint overheating components.
  2. Quick Repairs: Minimize heat exposure to sensitive components during desoldering.
  3. Preventative Care: Protect nearby components like the PMU during chip replacement.

For more professional repair tips and advanced techniques, visit REWA Academy.

Let me know if you’d like any adjustments, additional sections, or graphics to accompany this guide!

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REWA Academy

As an enthusiastic educator and expert in mobile technology, REWA Academy has dedicated its career to empowering individuals through technical education. With a keen focus on cellphone repairs, they have developed comprehensive online and offline courses at REWA Academy. Their expertise spans a wide array of areas, including iPhone repair training, phone hardware, software, and advanced troubleshooting techniques. Through their writings, they aim to demystify mobile technology complexities, making it accessible and understandable for both novices and professionals in the field.
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