From October 8 to 10, 2024, the Mobile World Congress (MWC), the world’s leading telecommunications technology event, was held in Las Vegas. This year’s conference centered on themes of enterprise transformation, AI network, and 5G EdgeCloud, attracting tech companies from across the globe. As a globally recognized provider of solutions for empowering repair businesses, REWA showcased its one-stop solution at the event, dedicated to providing comprehensive products sourcing and technical support to repair enterprises worldwide, driving sustainable growth in the global repair industry.
Development Direction: Expanding Localized Services
One of the main themes of MWC 2024 was enterprise transformation, and REWA has keenly embraced this trend. After overcoming the challenges brought by the pandemic, REWA quickly revitalized its operations through organizational adjustments and recognized the importance of localized services. Since last year, REWA has steadily strengthened its support for local repair businesses by offering product sourcing, repair training, and technical services tailored to local market needs, helping customers address new challenges.
Online Support: Responding to Global Customer Needs in Real-Time
While AI and 5G cloud technology are widely applied in various industries, their impact on the repair industry, which still largely relies on manual work, is in its early stages. However, REWA has already begun offering real-time online support to meet the repair needs of its global customers. Through 24/7 online services, repair businesses can receive immediate technical assistance to resolve issues encountered during repair processes. This support not only improves operational efficiency for repair enterprises but also enhances customer experience during complex repairs.
Sustainability: Building a Global Repair Ecosystem
REWA is committed to promoting sustainability in the global repair industry. At this year’s MWC, REWA emphasized its efforts in building a global repair ecosystem. By offering high-quality repair parts, customized technical support, and repair training, REWA helps repair businesses worldwide extend the lifecycle of electronic devices, fostering a circular economy. The company has also expanded its recycling operations, seamlessly integrating repair and recycling networks to support the reuse of electronics and reduce electronic waste.
Crystal Luo, the head of REWA’s sales department stated: “MWC 2024 provides an excellent platform for us to demonstrate how our one-stop repair empowerment platform supports the sustainable development of repair businesses globally. We will continue to strengthen partnerships worldwide, driving transformation and progress in the repair industry.”
About REWA
Founded in 2008, REWA is an industry-leading repair empowerment brand. By keeping close to customer needs and constantly honing the team’s professional capabilities, REWA continues to contribute to the global electronic devices repair industry.
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