iPhone 13 Face ID Not Working After Screen Replacement

Phone Repair Guru recently uploaded a video demonstrating the replacement of an iPhone 13 screen. A message appears after replacement stating that Face ID is not available. This is referred to as an Important Display Message. In this blog article, we will demonstrate how to troubleshoot this problem.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

The iPhone 13 screen lacks a flood illuminator module, as all the components for the TrueDepth system are contained within the iPhone itself.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

REWA LAB speculates that the chip on the original screen has saved Face ID data. Transferring the chip to the new screen might solve the problem. Today, let’s verify this speculation.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

In the first place, we tested the Face ID function on the iPhone 13 and found that the True Tone function is working normally. Additionally, we were able to successfully set up Face ID and it is working properly.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Then we disassemble the phone and try to replace the screen with an original and genuine one. Remove the original screen. Detach the sensor flex cable with Hot Air Gun at 100 °C. Please be careful not to damage the flex cable when you remove it. 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Attach the removed sensor flex cable to the new screen. Install the screws. Connect the new screen. Turn on the phone.“Important Display Message”  appears. Face ID can’t be set up. True Tone disappears.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Next, we try to transfer the IC on the original screen to the new screen. Remove the new screen. To prevent scratches on the screen during operations, apply a protective film to the screen. 

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Heat the screen flex cable with Hot Air Gun at 100 °C. Gently pull up the flex cable. To protect the screen, insert the reballing stencil under the flex cable for insulation. Apply high-temperature tape.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Remove black adhesive around the chip with Hot Air Gun at 240 °C. To remove the chip, set the temperature to 300 °C and airflow to 6.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Apply some middle-temperature Solder Paste. Clean the bonding pads with Soldering Iron at 360 °C and solder wick. Keep cleaning the bonding pads with PCB Cleaner.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Next, remove the chip on the original screen with the same method.

Clean tin on the chip of the original screen. Apply some middle-temperature Solder Paste to the bonding pads. Clean tin and black adhesive on the bonding pads of the chip with Solder Wick. Keep cleaning the bonding pads with PCB Cleaner.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Next, reball the chip. Put the reballing stencil in position. Apply a layer of middle-temperature Solder Paste evenly. Heat with Hot Air Gun at 300 °C to form the solder balls. After the solder balls are formed, clean with PCB cleaner.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Apply Paste Flux to the bonding pads of the new screen. Align the chip of the original screen. Solder the chip with Hot Air Gun at 300 °C.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Remove high-temperature tape after the flex cable has cooled. Connect the screen. Turn on the phone. There is no “Important Display Message”. Face ID can be set up and is working fine. But True Tone hasn’t been restored.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Third-party repair stores find it challenging to fix Apple products due to the presence of prompts such as “Important Battery Message” and “Important Camera Message,” resulting in ongoing criticism for Apple.

Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement
Fix iPhone 13 Face ID Not Working & Important Display Message after Screen Replacement

Apple has made it even harder for customers to seek repairs from third-party stores with the release of the ‌iPhone 13‌. Attempting to address the Face ID issue after replacing the iPhone 13 screen by replacing the chip is risky and not advisable for non-professionals, according to REWA LAB. It is possible that Apple will address this problem through an iOS update in the future. We will have to wait and see. Please feel free to share your thoughts on this matter.

Picture of REWA Team

REWA Team

We are the REWA Team, a division of REWA Technology consisting of repair technicians, experts, and marketers. Each article we produce is crafted with great care and input from various individuals.

Subscribe On YouTube

Did you enjoy the article? Our team of industry experts provides valuable insights and practical solutions to all your repair needs. Subscribe to our channel today and get access to all our latest videos, updates, and valuable content.
Subscribe

Recommended For You

Leave a Reply

Your email address will not be published. Required fields are marked *